StingBox FAQ | StingBox

Can I Whitelist an IP?

by Paul | Jul 12, 2021

Yes, Many MSPs run scans on client networks and don’t want alerts to be sent for these routine scans. To WhiteList an IP, first go to your StingBox Dashboard and click on Add/Manage StingBox section. Next, look for the “WhiteList IP Manager” link on...

Is there a Virtual Cloud Version of StingBox?

by Paul | Jul 7, 2021

Yes, in addition to the standard office network physical StingBox, we also offer a virtual version for installation on the cloud or an existing machine. We do have a few warnings. We’ve designed our physical StingBox to be the most secure device on any network....

Is StingBox Powered over Ethernet (PoE)

by Paul | Mar 18, 2021

No, but we have tested an inexpensive adapter that we can recommend. POE Texas’ Adapter can be purchased directly at POETecas.com or from Amazon.

I’ve received an alert and want to know more about an IP address attacking my stingbox, what should I do?

by Michael Aiello | Sep 30, 2020

Go to your Discovered Hosts page from your StingBox dashboard to learn more about hosts on your network (i.e. Hostname, manufacturer or a custom name you’ve given the host in the past)

The lights on my StingBox are on and blinking but it does not appear as connected on the dashboard, how can I fix it?

by Michael Aiello | Sep 30, 2020

If the lights on your StingBox are on and Blinking, it means your StingBox is on and connected to your network. If this is the case but the StingBox dashboard does not show the device as connected, a few things may have happened. The device has not yet checked-in, or...

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faq

Can I Whitelist an IP?

Is there a Virtual Cloud Version of StingBox?

Is StingBox Powered over Ethernet (PoE)

I’ve received an alert and want to know more about an IP address attacking my stingbox, what should I do?

The lights on my StingBox are on and blinking but it does not appear as connected on the dashboard, how can I fix it?

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