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Debug

StingBox is Headless, but not Mindless

 

For Assistance, send us your StingBox Debug File by pasting it below. 

Otherwise you can find almost all the information you need within the file. The most common info needed to enable StingBox to access the internet is the MAC address of your StingBox. This can be found in the debug file as well as on your StingBox Dashboard. We capture and save the MAC address during our initial provisioning.

Depending on your network configuration, you may also need the IP address your router has assigned and may also need to open access from for StingBox to communicate to the server URLs noted in your debug file.

You can also use the lights on StingBox to quickly diagnose status.

Need Help? Send us your debug file

Paste your debug file as a message below and we'll take a look